Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our Privacy policy.
Welcome to Sam eComHub! These Terms of Use govern your access to and use of our website and services. By using our services, you agree to comply with these terms. If you do not agree to these terms, please refrain from using our website and services.
1. Acceptance of Terms
By accessing or using the Sam eComHub website or any of our services, you confirm that you agree to these Terms of Use. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website or services following any changes signifies your acceptance of the updated terms.
2. Services Provided
Sam eComHub offers Amazon and Walmart virtual assistant services, which include, but are not limited to:
- Product listing optimization
- Inventory management
- Customer support
- Advertising campaign management
- Market research and competitor analysis
The scope of services is outlined in the service agreement provided to each client.
3. Eligibility
To use our services, you must:
- Be at least 18 years old.
- Have the legal authority to enter into this agreement.
- Provide accurate and current information when setting up your account or engaging our services.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
4. User Obligations
By using our website or services, you agree to:
- Provide accurate and complete information.
- Use our services solely for lawful purposes.
- Not use the services for any fraudulent or illegal activities.
- Not engage in activities that may harm or disrupt the operation of our website or services.
You are responsible for ensuring that all information shared with us is accurate, up-to-date, and secure.
5. Pricing and Payments
All pricing for our services is outlined in the service agreement provided to the client. The following terms apply to payments:
- Payments must be made in accordance with the terms in the agreement.
- Invoices are due as specified in the service agreement. Failure to pay on time may result in service suspension or termination.
- All fees are non-refundable unless otherwise stated in our Return & Refund Policy.
6. Confidentiality
We respect your privacy and are committed to protecting your confidential information. As part of our service, you may share business data, account details, and other sensitive information with us. Sam eComHub will:
- Use your information solely for the purpose of delivering the agreed services.
- Keep all information confidential and secure.
- Not disclose your information to third parties without your consent, except where required by law.
For more details on how we handle your data, please review our Privacy Policy.
7. Intellectual Property Rights
All content, materials, and intellectual property related to the services provided by Sam eComHub are owned by the respective client once full payment is received. This includes:
- Product listings, descriptions, and images.
- Advertising campaigns and materials.
- Custom reports and analyses.
The content on our website, including text, graphics, logos, and software, is the property of Sam eComHub and is protected by intellectual property laws. You may not use, modify, or reproduce any part of our website content without prior written permission.
8. Third-Party Services
Our services may include the use of third-party tools or platforms, such as Amazon Seller Central and Walmart Seller Hub. You agree to:
- Abide by the terms and conditions of these third-party platforms.
- Provide accurate login credentials and access where required for us to perform services.
We are not responsible for any issues that arise from third-party services, including service disruptions or platform policy changes.
9. Limitation of Liability
Sam eComHub is not liable for any direct, indirect, incidental, or consequential damages that may result from:
- The use or inability to use our services.
- Errors, omissions, or inaccuracies in the services provided.
- Unauthorized access to or alteration of your data.
Our total liability in connection with any services provided is limited to the amount you have paid for that service.
10. Termination of Services
We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for any of the following reasons:
- Failure to comply with these Terms of Use.
- Non-payment of fees.
- Violation of any laws or regulations.
Upon termination, any outstanding fees owed will remain payable, and we may pursue legal action if necessary.
11. Cancellation Policy
Clients may cancel their services in accordance with the terms set forth in their service agreement. Cancellations must be made in writing via email to support@sam-ecomhub.com. Please refer to our Return & Refund Policy for details on refunds and cancellations.
12. Indemnification
You agree to indemnify and hold Sam eComHub harmless from any claims, damages, or legal actions arising from your use of our services or violation of these terms.
13. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or related to these terms will be resolved in the courts of Faisalabad, Pakistan.
14. Changes to the Terms of Use
Sam eComHub reserves the right to update or modify these Terms of Use at any time. Any changes will be posted on this page. It is your responsibility to review these terms regularly. Continued use of our services after changes have been made signifies your acceptance of the updated terms.
15. Contact Information
If you have any questions or concerns about these Terms of Use, please contact us:
