At Sam eComHub, protecting your personal information and ensuring your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services, particularly for our Amazon and Walmart virtual assistant services. By accessing our website or engaging our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
a. Personal Identification Information
This includes, but is not limited to:
- Name
- Email address
- Phone number
- Company name
- Billing and shipping address
b. Technical Information
We may collect non-personal data automatically when you use our website, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our site
c. Payment Information
If you engage our services, we may collect payment details such as billing address and payment method to process transactions. We use secure third-party payment processors to handle your financial information.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- To Provide Services: We collect and use personal information to deliver and manage our Amazon and Walmart virtual assistant services, including communication and project management.
- To Process Payments: Your billing information is used to process payments securely.
- To Improve Our Services: We analyze how you use our website to improve our services and website functionality.
- To Communicate with You: We may use your email or phone number to contact you about updates, new services, promotions, or responses to inquiries.
- For Legal Purposes: In compliance with applicable laws and regulations, we may use or share your data as required.
3. Data Protection and Security
We are committed to protecting your personal information. Sam eComHub implements the following measures to safeguard your data:
- Encryption: We use encryption technology to secure sensitive data.
- Access Control: Only authorized personnel have access to your personal data.
- Regular Monitoring: We regularly monitor our systems to prevent data breaches or unauthorized access.
Despite our efforts to protect your information, no method of transmission over the internet is entirely secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.
4. Data Sharing
Sam eComHub does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your data with trusted third-party providers who help us deliver our services, such as payment processors, IT support, and data storage services.
- Legal Obligations: If required by law, we may disclose your information to comply with a legal obligation, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new owner or operator.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your browser or device. They help us analyze website traffic, remember your preferences, and improve our services.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: If your personal information is incorrect or outdated, you have the right to request corrections.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us at support@sam-ecomhub.com.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once no longer needed, your data will be securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party site you visit.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us, and we will take steps to delete it.
10. Changes to the Privacy Policy
Sam eComHub reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant changes via email or a website notification. Your continued use of our website or services after changes are made signifies your acceptance of the updated policy.
11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights concerning your personal information, please contact us:
- Email: support@sam-ecomhub.com
- Phone: +92 300 2925195
- Address:
Dakhana Bazar,
Samundri,
District Faisalabad,
Pakistan